FAQs

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General

Q. What is AOC EW Europe?
A. EW Europe is the annual meeting place for those involved in EW, SIGINT, C4ISR, Cyber EM Activities (CEMA) and more. The event featured an industry exhibition area and a two-stream conference. 

Q. Where does AOC EW Europe take place?
A. AOC EW Europe takes place at Exhibition Centre Liverpool, UK, on 16-18 June 2020.

Q. How do I get to AOC EW Europe?
A. Please click here for information on getting to Exhibition Centre Liverpool, UK. 

Q. How can I exhibit at AOC EW Europe?
A. Please register your interest and a member of the sales team will be in touch.

Q. Is the Networking Evening available for anyone to attend?
A. All registered attendees can attend the Welcome Drinks and Exhibitor Hospitality Evening. Tickets for the Offsite Networking Evening must be purchased during registration or via the visitor badge portal. If you have any queries about this, please contact our marketing team

Q. How do I present in the conference?
A. The call for papers will be opening in January 2020. To get all the latest information about the event emailed to you, register your interest.

Registration

Q. When is the deadline for me to register for the conference?
A. We recommend you register as early as possible as places are limited. If you come onsite without a confirmed registration you are not guaranteed access to the event and you will have to pay an extra fee for processing your registration onsite.

Q. How long will it take for my registration to be approved?
A. It can take up to two weeks for your registration to be processed by our verification team.

Q. Why have I received an email requesting further information?
A. We did not receive enough details to approve your registration straight away. You need to reply to the email received and send your supporting information to Security_EWEurope@clarionevents.com. The most common reason for queried registrations is using a @gmail, @yahoo etc. email address to register. Please use your official work/ military email address to register. 

Q. I still haven’t received the status of my registration after two weeks. What should I do?
A. First, check your spam folder. If after two weeks you still haven’t heard from us then get in touch via eweurope@clarionevents.com.

Q. Can I bring my wife/husband or children to the event with me?
A. This event is only open to professionals and military working in the defence sector. Unless your family member works in the sector, he/she won’t be granted access. Also, the event is solely open to people over 18 years.

Q. What do I need to bring with me to gain entry to the event?
A. Please bring valid Photo Identification (passport, driving license, military ID etc.) as well as your registration code.

Q. Do military attend for free?
A. Yes, all serving military can attend the exhibition and conference for free, they also get full access to catering for the three days of the event.

Q. What are the requirements to be admitted as military?
A. To be eligible, the attendee must be a serving member of the active or reserve military, including air forces, armies, navies, special forces, coast guards, marines, gendarmerie or similar security/armed forces.

The attendee must have a rank and should register with a military email address. For verification purposes, applicants may be required to supply military ID.

Q. Is AOC EW Europe free to attend?
A. The AOC EW Europe exhibition is free to attend up until 1 June, after which an exhibition visitor ticket incurs an administration fee of £50 + VAT. All ticket prices can be found here. Please note: price includes catering on the days that you are registered to attend the conference.

Invoicing and Cancellation

Q. How do I get an invoice/ receipt for my registration?
A. An invoice was sent to you by email straight away after registering. If you cannot find it in your inbox, please check your spam folder. If you still can't find it, please contact us via eweurope@clarionevents.com.

Q. Cancellation & Admission Policy
A. Please make sure you read our admission policy and privacy policy before you arrive onsite.

Q. Due to unforeseen circumstances, I can no longer attend the conference, can I get a refund?
A. It is not possible to cancel delegate places once these have been booked. If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by emailing eweurope@clarionevents.com.

Onsite

Q. What is the dress code/ appropriate dress for the exhibition/delegates/militaries?
A. Military personnel are advised to wear their uniform. Changing facilities will be available onsite. For other professionals, please wear business attire.

Q. Can I take photos in the conference rooms and exhibition?
A. Please note that filming, photography and/or recording is prohibited within the conference and exhibition. Filming, photography and/or recording of specific Exhibitors and stands is permitted on receipt of permission from the Exhibitor. 

Q. I have registered for the networking evening, how do I get my ticket?
A. You will need to pick your ticket up from the registration area at a designated time, please check the event guide for details.

Q. I didn't pre-book a networking evening ticket, can I still attend?
A. Tickets will not be available on site, if you would like to attend please make sure you have purchased a ticket at the point of registration or through the visitor portal. If you have purchased a ticket, instructions on how to collect it will be sent by email.

Exhibitors

Q. How can I register myself and my colleagues for exhibitor badges?
A. We will send a link and login details to the main contact to register all booth staff for exhibitor passes before the event. If you are coordinating the stand at AOC EW Europe but someone else signed the contract, please get in touch and let us know.

Q. I have registered as an exhibitor but would like to attend the conference. How do I upgrade my badge?
A. Your main contact will be able to upgrade your pass to an 'Exhibitor Delegate' pass through the exhibitor badge portal.

Q. How can we promote our participation at AOC EW Europe?
A. All of the information about the tools and resources available to help you promote your stand at AOC EW Europe can be found on the EZONE. If you have not received your login details yet, please contact the marketing team.